Friday, September 16, 2011

[Windows Backup] Fails with Error code 0x81000031

As you know I care a lot about my data (and trust me, everyone should Sorriso)…so much I setup a backup plan with the internal Windows 7 Tool called “Backup and Restore”.

Setting up this tool is easy, just follow the wizard by calling choosing “Backup and Restore” thru the Start menu.

Back to my issue with this fundamental tools, I had the Backup running smoothly for weeks… one day I say an Alert from Windows Action Center communicating to me the last backup failed Sorpresawith the Error mentioned in the tile “Error 0x81000031”.

I’ve been wandering around the issue for month, trust me, without resolving the whole problem (even by reading the Knowledge base KB 975692).

Finally, one day (today) I decided I have to have the Backup system running at every cost: I read almost all the Microsoft Forum threads about this same problem and, just in one, I found mentioned the possibility to have one or more Libraries (Computer => Libraries) with a non-existent folder included.

Solution

Finally, I found at least THREE of my Libraries with external references to folders of an external drive I don’t use anymore.

Screenshot Backup Error

In order to solve (in my case), I right-clicked on each Library (e.g. Music, Documents, Pictures and so on), and I checked that all folders were existent; eventually, I removed them by clicking on the “Remove” button.

5 comments:

  1. Ahhhh...the beauty of automatic backup! :-)
    Anyway, rest assured that any automatic system (*cough* Time Machine) is prone to similar problems.
    In fact, TM once failed so badly I had to recover some of the files by hand, reformat and restart backing up! ;-)

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  2. You are a bloody genius! Thank you for this tip, I fiddled around for hours with this. Many thanks. Paul

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  3. Error code 0x81000031
    it is fast by clicking on restore default
    Thank you

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  4. Great find!!! Thanks a million!

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  5. Thank you, thank you, thank you. I went on the same Microsoft Article ID 975692 and got nowhere. I am so glad I clicked on this link. I am a novice when it comes to computers, but I removed folders which were non existent following your directions and BAMMMM, the back-up is now working. Thanks a million.

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